I noted recently a couple of postings complaining about email response times.
Now it struck me and I wonder if I'm now to slow to deserve dealing on Astromart:
I reponded to a sellers ad, the seller responded by saying its still up
and what the total with shipping would be and if its ok with me.
I replied "$xx is fine with me, please let me know where to paypal the funds".
He replied "... send to xxx ...", but I did't read this answer for another 20hrs,
as I was out watching the perseids and then sleeping in.
The next day at noon I have two emails: The above to pay and another one that he
now sold to someone else. Both sent within less than 20hrs of each other.
In the followup he declares I have issues with promptly takeing care of my business,
he had no idea I'll actually buy it and that 20hrs is obviously enough time for others,
like his current buyer.
There was no mentioning of deadlines or urgency up to this point, nor did he reply
to my previous emails the same day, Given we were in different timezones, this is
came as no surprise to me.
I wonder: Is answering emails once a day no more acceptable for normal (i.e. not time-critical) business ?
Also, for me a deal was mutually confirmed. Should I leave feedback to document
such rude attitude ? I'm thinking of 3 stars, per FAQ the "average" rateing, but
still well below the real average rateing.
Now it struck me and I wonder if I'm now to slow to deserve dealing on Astromart:
I reponded to a sellers ad, the seller responded by saying its still up
and what the total with shipping would be and if its ok with me.
I replied "$xx is fine with me, please let me know where to paypal the funds".
He replied "... send to xxx ...", but I did't read this answer for another 20hrs,
as I was out watching the perseids and then sleeping in.
The next day at noon I have two emails: The above to pay and another one that he
now sold to someone else. Both sent within less than 20hrs of each other.
In the followup he declares I have issues with promptly takeing care of my business,
he had no idea I'll actually buy it and that 20hrs is obviously enough time for others,
like his current buyer.
There was no mentioning of deadlines or urgency up to this point, nor did he reply
to my previous emails the same day, Given we were in different timezones, this is
came as no surprise to me.
I wonder: Is answering emails once a day no more acceptable for normal (i.e. not time-critical) business ?
Also, for me a deal was mutually confirmed. Should I leave feedback to document
such rude attitude ? I'm thinking of 3 stars, per FAQ the "average" rateing, but
still well below the real average rateing.