Celestron tech support

Has anyone heard lately how Celestron's tech support for repairing scopes is? I know they moved their operation to new quarters about the first of the year. It should be up and more efficient now, right?

Thanks!!
Paul Maxson

Not too long ago I sent a CGE in for repair, it arrived on a Friday at Celestron, and they shipped it back out to me the following Tuesday. That is great turnaround in my opinion. Previously, during their move, they tended to keep things in house a month or more before returning them. The Tech Support guy I talked with said they were caught up and consistently had good turnaround times now. I hope this helps. Best, Mark