Posts Made By: Harry Boswell

Glenn,

your aol account is bouncing.

Harry

I've created a new Yahoo group for people wanting to get news about the Mid South Stargaze, held each spring the weekend after Easter at Rainwater Observatory, French Camp, Mississippi.

http://groups.yahoo.com/group/MidSouthStargaze/

I've never used Paypal, but whenever I sell something on Astromart I get asked if I take Paypal. I've done a bit of looking, and wondered which type of account Astromarters have, the Personal or Premier/Business. If I understand correctly, the Personal limits you to 5 credit card transactions per year.

Thanks,
Harry

Under the old scheme, $15 got you one month's support. It looks like under the new scheme, $15 gets you a one-year membership, or whatever you're going to call it. Do I have that right? If I do, then if I pay $15 right now, am I paying for a month's support, or a year's membership?

Don't know if this is the appropriate forum for this, and some of you may already know this, but I found out this week that if you didn't buy your scope directly from Orion or one of their authorized dealers - IOW, if you bought it used on AM or elsewhere - Orion provides no support. I contacted them because in moving my XT12i to its new storage shed, I lost the nylon bushing that the tension bolt threads through into the OTA. I wasn't asking them to give me a replacement part; I was asking if I could order it, or even get the specs so I could locate another bushing somewhere else. But what I got from three different people there was this:

Dear Harry:

Thank you for contacting Orion.

Thank you.

Did you purchase the XT12i from Orion or one of our dealers? I'm not seeing you in our database.

Policy on selling parts:
We understand that situations may arise where the purchase of a part may be necessary. Due to the vast array of small component and machined parts that make up our product line it is neither practical or profitable to maintain a complete inventory of spare parts for individual retail sale. We are committed to providing the highest level of support possible to our customer base and will attempt to accommodate any request we can. Proof of purchase is required for the product for which the part is requested from Orion directly, or an Authorized Orion Dealer. Third party purchases are not supported.

We apologize for any disappointment that may be caused.

Clear skies and good observing"

And that's where they left me. Customer support online chat, tech support online chat, email from tech support. As I told them, I had bought from Orion in the past, although not this particular scope. Whether I would in the future is doubtful.

Harry

Yeah, I'm still confused. I just paid for...something. What, I'm not exactly sure, but I paid.

My 11" Starmaster was sold, and I marked it as sold, but the sale fell through because of an unexpected medical expense. I was fine with the buyer having to back out, but I can't find any way to edit or delete the ad. How can I do this?

Thanks,
Harry