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Posts Made By: Administrator

January 31, 2004 03:21 PM Forum: Beginning Astronomy?

Good read

Posted By Administrator

http://www.buytelescopes.com/container.asp?dest=/manufacturers/scopereviews/beginner.htm

February 5, 2004 02:00 AM Forum: Star Parties

February 5, 2004 02:39 AM Forum: CCD Imaging and Processing/Solar System

February 6, 2004 02:08 AM Forum: A Day in the Life of the Administrator

Finger too close to the end of a needle #1

Posted By Administrator

FYI...

c.


[email protected] wrote:
Date: Wed, 4 Feb 2004 21:43:42 -0700
To: [email protected]
Subject: Email Receipt of your online complaint
From: [email protected]


Thank you for completing the BBB Online Complaint Form. Your complaint
has been submitted to the Better Business Bureau and they will now start
processing the complaint. This process involves contacting the company
for a response. Please allow 30 days for the company to respond before
you inquire about the status of the complaint.

The company may contact you about your complaint. If they do so, please
let us know either by email ([email protected])
or by phone (206-431-2222 in Washington and 503-226-3981 in Oregon)
so that we can keep the information current and take timely
action on your complaint.

Thank you for using the Better Business Bureau.

Here is a copy of your complaint

======================================================================


CONSUMER IDENTIFICATION:

Mr. Chris Ediger
Address removed

Louisburg, KS 66053

Country: US
Day Phone: removed:
Evening Phone: removed:
FAX Number:
E-mail: [email protected]


COMPANY INFORMATION:

Anacortes Telescope & Wild Bird
9973 Padilla Heights Rd|
Anacortes, WA 98221

Phone Number: (360)588-9000
Internet Address: www.astromart.com



February 6, 2004 02:09 AM Forum: A Day in the Life of the Administrator

Finger too close to the end of a needle #2

Posted By Administrator

COMPLAINT INFORMATION:

Unwarranted cancellation of account - I buy and sell items on a website (astromart.com)
maintained by this company. In order to do this I had to
provide an e-mail address. I originally registered using
an e-mail address from the online service MSN.com. I
maintain an \''on-line\'' e-mail address mostly because I
moved a lot and needed to have the same address but also
because my current ISP does not provide e-mail services to
its customers. For various reasons I had decided to
change from using MSN e-mail to Yahoo. Doing this
necessitated a change to my registered address with
Astromart. Turns out that these \''anonymous\'' accounts are
not allowed anymore. I sent an e-mail to the webmaster
asking if there was some way I could be allowed to use my
Yahoo address. The reply was simply no. I sent 2 follow up
e-mails attempting to further clarify but no response was
received. I discovered yesterday that my account had been
disabled without notice thus preventing potential buyers
from contacting me.

Complaint Type: Service Issues
Complaint Type2:
Date this complaint was filed with the Bureau: 02/04/2004

Date first complained to Company: 02/01/2004
Other Dates contacted Company: 02/01/2004, 02/03/2004
To Whom: Owner / President Herb York

Product/Service involved: Astromart Account
Date Purchased:

Model Name or Number:
Contract, Acct or Policy#:
Order Number:
Name of Salesperson: Mr.

Purchase Price:
Payment Made:
Amount in Dispute:

Method of Payment:

Desired Settlement: Other
Desired Outcome: I wish for my account to be restored and for the use of my Yahoo account to be allowed. I will provide any verification necessary to facilitate this.


February 6, 2004 06:38 PM Forum: A Day in the Life of the Administrator

February 7, 2004 12:12 AM Forum: Equipment Talk

February 7, 2004 01:49 AM Forum: A Day in the Life of the Administrator

Are you sure that is how you spell your last name?

Posted By Administrator

Some guy offered me 10 bucks for my listing, i said ok, send the money here, i gave him my address, two hours later i get a spam warning about me emailing this guy back with my address. well only thing i can think of, is he tried to reply and bumped into my fire wall, i don't send spam, but the people who want to accuse me of it better have proof or i'll take the whole editam website and turn it into homeland security, for violations of civil rights and possible terrorists activity!


Dave Morin
Property of Homeland Security
Speak English,or Get the edit Out!

February 13, 2004 05:33 AM Forum: A Day in the Life of the Administrator

at least try

Posted By Administrator

User Name: smith
First Name: jim
Last Name: smith
Address 1: no address
Address 2:
City: niceville
State: FL
Zip: 34542
Country: United States
Phone: 123 123 1234

February 13, 2004 05:41 AM Forum: A Day in the Life of the Administrator

No problem - I love answering this 20 TIMES A DAY

Posted By Administrator

In a message dated 2/12/2004 2:16:57 PM Pacific Standard Time, [email protected] writes:

your account is active and it works - turn off you spam guard
Herb


Aparently AOL selected to guard against the AstroMart mail, I found it in the spam folder and released it, sorry for the inconveniance, I should have looked futher into it at my end.