Hello everyone,
I purchased(paid in full) a 12.5" f/4.7 from Mark Cowan almost 17 months ago from that other auction site for a good price. The auction stated 4-6 weeks delivery time. Since then I have been in loose contact with Mark and been given various reasons as to why my mirror is not done yet. I have also come into contact with several other people in my similar situation. Here on Astromart I have witnessed several mirrors ranging in size from 12.5" to 16" being offered for sale. I would like to pose a few questions concerning one of the sponsors of this site, Obsidian Optics.
If I thought I could get a timely response outside this forum from Mark personally, then I would have contacted him directly.
Why are finished mirrors being offered for sale on Astromart when he has customers who have paid in full waiting on optics??? I understand a week or two off on the estimated date of completion, but years? Is this the industry standard? If so, why do we the consumers allow this to continue? We want the mirror, not the refund. Perhaps all mirror makers are fully aware that they place the customer between a rock and a hard place.
How many others out there have purchased a mirror from Obsidian Optics and told it was going to take a couple of months only to find yourself a year later still without a mirror???
If you opted to wait it out, in the end, was it truly worth the wait?
Todd :S
I purchased(paid in full) a 12.5" f/4.7 from Mark Cowan almost 17 months ago from that other auction site for a good price. The auction stated 4-6 weeks delivery time. Since then I have been in loose contact with Mark and been given various reasons as to why my mirror is not done yet. I have also come into contact with several other people in my similar situation. Here on Astromart I have witnessed several mirrors ranging in size from 12.5" to 16" being offered for sale. I would like to pose a few questions concerning one of the sponsors of this site, Obsidian Optics.
If I thought I could get a timely response outside this forum from Mark personally, then I would have contacted him directly.
Why are finished mirrors being offered for sale on Astromart when he has customers who have paid in full waiting on optics??? I understand a week or two off on the estimated date of completion, but years? Is this the industry standard? If so, why do we the consumers allow this to continue? We want the mirror, not the refund. Perhaps all mirror makers are fully aware that they place the customer between a rock and a hard place.
How many others out there have purchased a mirror from Obsidian Optics and told it was going to take a couple of months only to find yourself a year later still without a mirror???
If you opted to wait it out, in the end, was it truly worth the wait?
Todd :S
