Nova Optical

Has anyone here delt with Nova Optical?

Posting in this forum - most logical to have experience with them...

I used them because they are sponsors here - now I am having second thoughts...


I called and spoke with Steve before shipping the mirrors. I asked how long it would take and he assured me only 2 or 3 days and even went into detail - he'd get them on Friday and they'd ship out on Wednesday or Thursday - I was impressed and thought the price was fantastic so decided to do it.

I packed up both the mirrors for the C14 and sent them - that was April 17 He got them on April 23. I called several times and each time he said he'd send me the total price including shipping.

I still don't have the price and he still hasn't coated the mirrors.

What should I do?

thanks,
Dom

Probably just need to be patient, and keep calling,
and posting here. It might take him 2 days to do
only your mirror, but suppose 10 other orders
arrived between April 17 and 23, or some large commercial
order arrived.