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Re: Moonshine Domes/Observatories!

Started by mhart, 01/02/2003 11:55PM
Posted 01/02/2003 11:55PM Opening Post
Kenny,
I ordered mine in October, so I am ahead of you. I contacted Sandy yesterday and have an update that the latest estimate for my dome is late February. They have stopped taking orders until they are caught up and are going to be working on improving their communication with customers by estimating delivery dates at the beginning of each week (but they will be out of town until Jan 5 so don't expect an update until they are back ).

Sandy indicated that Matt Welsh (who posted here earlier) ordered a 10 foot dome in Sept and his was shipped out a week or so ago so there is progress being made on completing orders. He would be the guy to talk to about what he thinks of his dome.

Matt Welsh, are you out there? Please fill us in.

I have put half down on my dome, but I still don't think of it as a being particularly at risk. I still have a good feeling about the company despite the negative speculation in this forum . I think lack of info breeds a lot of speculation (usually negative) I think hearing from actual customers is what we need to get better data and improve the signal to noise ratio.

Next time I talk to Sandy or Jeff, I will try to get a list of past customers to contact and will try to find out how many orders they have on the waiting list. If I can contact dome owners, I will ask them to contribute to this forum or will share what I learn.

Posted 01/03/2003 01:12AM #1
Mine was shipped out a week ago?!?! NOPE! I emailed with Sandy at the beginning of this week and she said it would go out before the end of the week of January 5th (next week). I also heard they were going out of town until the 5th and she promised the dome would ship no later than the 10th).

I'm slightly piqued that she indicated that the dome had shipped; I haven't received the total for shipping yet and have not paid the remaining balance.

If any of you want to contact me directly, feel free to write me at [email protected] and I'll respond ASAP.

Once I do get the dome, I'll post a FULL review of everything from the crating to assembly on my website (www.highvalleyobservatory.com).

-Matt

Matt Welsh | High Valley Observatory
http://www.mattwelsh.com
“I would say I’m a genius, but I had to spell check genius.”
Posted 01/03/2003 01:18AM #2
I also should add in fairness, Sandy indicated that Jeff was working to try to ship the dome before the 2nd, and it was my idea to have her ship it by the end of the week of the 5th since they were going out of town. I didn't want to add to the pressure they may have been experiencing do to my indicating to her that my observatory is currently roofless in the middle of California winter...



Matt Welsh | High Valley Observatory
http://www.mattwelsh.com
“I would say I’m a genius, but I had to spell check genius.”